Online Returns Policy
How do I return an item?
If you wish to return an item, please initially email our Customer Service Team at firstname.lastname@example.org stating your order number, reason of your return and item(s) you wish to return. Our Customer Service team will then provide you with a returns address. Repack the item(s) in their original packaging to ensure they will not be damaged during transit and send the package by a carrier of your choice. We recommend shipping through registered mail or courier to avoid any loss, theft, or damage of the item. The item(s) you are returning are your responsibility until they reach our warehouse, so please make sure they are packed properly and will reach their destination.
How will I be refunded?
Upon receipt of the item by our Customer Service Τeam, your return request will be processed. When this stage is complete, your refund will be processed depending on the payment method you had chosen for your order.
Which amount will I be refunded?
We will refund you the full amount of the product(s) you purchased excluding the initial delivery charges.